BTS Blinds (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of personal information:
Personal details: Name, email address, and phone number.
Service-related details: Information related to your enquiry, quote requests, or product preferences.
Website usage data: IP address, browser type, device information, and browsing activity on our website.
2. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotes.
Deliver and install blinds, shutters, and related products.
Process payments and manage customer accounts.
Improve our website, services, and customer experience.
Send updates, promotions, or service reminders (only if you have opted in).
3. Sharing of Information
We respect your privacy and will not sell, rent, or trade your personal information. We may share your details only in these cases:
With service providers or contractors assisting us in delivering our products or services.
When required by law or to comply with legal obligations.
To protect our rights, property, or safety, or that of our customers and partners.
4. Cookies & Website Tracking
Our website may use cookies and similar technologies to enhance user experience, analyse site traffic, and improve our services. You can adjust your browser settings to refuse cookies, but this may limit website functionality.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, please note that no method of online transmission or storage is 100% secure.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or outdated information.
Opt out of receiving marketing communications at any time.
Request deletion of your personal data, subject to legal and contractual obligations.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
BTS Blinds
Email: blake@btsblinds.com.au
Phone: 0417784785